Wellograph, Inc. ("Wellograph") warrants to you, the original retail purchaser ("Consumer"), that this product ("Product") will under normal use operate substantially in accordance with the accompanying documentation for a period of one (1) year from date of original retail purchase. Consumer's sole and exclusive remedy, and Wellograph's sole and exclusive responsibility under this warranty will be, at Wellograph's option, either to repair or replace the defective Product during the one (1) year limited warranty period so that it performs substantially in accordance with the accompanying documentation on the date of your initial purchase. Any replacement may be, at the option of Wellograph, a new or remanufactured Product. If Wellograph, in its sole discretion, determines it is not reasonable to replace the defective Product, Wellograph may refund to Consumer the purchase price paid for the Product.
The foregoing warranty is limited and is not applicable to: (i) normal wear and tear; (ii) consumable parts, such as batteries, unless damage has occurred due to a defect in materials or workmanship; (iii) defects or cosmetic damage, included but not limited to scratches and dents caused by rough handling; (iv) defects or damage caused by misuse contrary to intended or recommended use described by Wellograph; (v) defects or damage caused by accident (including without limitation collision, fire and the spillage of food or liquid), neglect, abuse, alteration, unusual stress, dropping, modification, improper or unauthorized repair, installation, wiring, or testing, improper storage, use in an unapproved device or if the serial number has been removed; (vi) defects or alleged defects caused by the use with any product, accessory, software and/or service not manufactured or supplied by Wellograph
Wellograph does not warrant that the operation of the Product will be uninterrupted or error free, or that the Product will work with any hardware or software provided by a third party.
The limited warranty extends only to Consumer and is not assignable or transferable to any subsequent purchaser or user. THE LIMITED WARRANTY SET FORTH ABOVE IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES AND Wellograph HEREBY DISCLAIMS ALL OTHER WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING WITHOUT LIMITATION ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR USE OR PURPOSE, NON-INFRINGEMENT, AND QUALITY.
To the extent Wellograph may not, as a matter of applicable mandatory law, disclaim certain implied warranties, the duration of any such implied warranty shall be limited to the shorter of the one (1) year limited warranty period or the minimum time period permitted under such law.
IN NO EVENT WILL Wellograph BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES OF ANY NATURE WHATSOEVER INCLUDING BUT NOT LIMITED TO LOSS OF ANTICIPATED BENEFITS, LOSS OF DATA, LOSS OF USE OF THE PRODUCT OR ANY ASSOCIATED EQUIPMENT, COST OF ANY REPLACEMENT GOODS OR SUBSTITUTE EQUIPMENT, LOSS OF USE DURING THE PERIOD THAT THE PRODUCT IS BEING REPAIRED, CLAIMS OF ANY THIRD PARTIES, DAMAGE TO PROPERTY OR ANY OTHER DAMAGES RESULTING FROM THE PURCHASE OR USE OF THE PRODUCT OR ARISING FROM THE BREACH OF THIS LIMITED WARRANTY,BREACH OF CONTRACT, NEGLIGENCE, STRICT TORT, OR ANY OTHER LEGAL OR EQUITABLE THEORY, EVEN IF WellographKNEW OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL Wellograph'S TOTAL CUMULATIVE LIABILITY EXCEED THE PRICE PAID BY CONSUMER FOR THE PRODUCT. WELLOGRAPH CO., LTD. SHALL NOT BE LIABLE FOR DELAY IN RENDERING WARRANTY SERVICE.
Obtaining Warranty Service
To obtain warranty service for any Product that is subject to the foregoing warranty, Consumer must contact Wellograph ([email protected]) to obtain a Return Material Authorization ("RMA") and return the defective Product together with proof of purchase to the address specified by Wellograph in connection with the RMA.
What is the return policy?
If you are not satisfied with your purchase from wellograph.com, you have 14 days from the date you received it to request a refund.
You have 14 calendar days to return an item from the date you received it.
Only items that have been purchased directly from Wellograph can be returned to Wellograph. Wellograph products purchased through other retailers must be returned in accordance with their respective returns and refunds policy.
To be eligible for a return, your item must be in the same condition that you received it. It must also be in the original packaging. We will not refund or exchange any product that is damaged or missing parts for reasons not due to our error.